message360
All Systems Operational
Communications API ? Operational
Voice   Operational
LongCode SMS   Operational
Email   Operational
Direct Mail   Operational
Carrier Lookup   Operational
Recordings   Operational
Transcription   Operational
InboundXML   Operational
ShortCode SMS   Operational
BETA - Ringless VoiceMail   Operational
Account Management API ? Operational
Accounts   Operational
Usage   Operational
Phone Numbers   Operational
message360 Portal ? Operational
API Explorer   Operational
Logging   Operational
Payment Gateway   Operational
Account Management   Operational
File Management   Operational
Ringless Voicemail Broadcasting   Operational
Google Cloud Platform Google Cloud Storage   Operational
AWS ec2-us-west-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
AVG. API RESPONSE TIME ?
Fetching
AVG. PORTAL RESPONSE TIME ?
Fetching
Past Incidents
Feb 22, 2018

No incidents reported today.

Feb 21, 2018

No incidents reported.

Feb 20, 2018
Completed - The scheduled maintenance has been completed.
Feb 20, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 21:01 PST
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 9:00 pm PST
Feb 19, 11:28 PST
Feb 18, 2018

No incidents reported.

Feb 17, 2018
Completed - The scheduled maintenance has been completed.
Feb 17, 23:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 21:00 PST
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 9:00 pm PST
Feb 17, 16:37 PST
Resolved - This incident has been resolved.
Feb 17, 16:14 PST
Monitoring - The issue has been resolved, and messages are clearing the queue.
Feb 17, 15:18 PST
Identified - We have identified the issue and are implement a solution.
Feb 17, 15:08 PST
Investigating - Currently all outbound SMS are delayed. Engineering is investigating the root cause and will have an update shortly
Feb 17, 15:07 PST
Completed - The scheduled maintenance has been completed.
Feb 17, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 21:00 PST
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 9:00 pm PST
Feb 16, 16:35 PST
Feb 16, 2018
Resolved - Engineers have completed their monitoring. All systems are functioning as expected. We apologize for the inconvenience this has caused. Enjoy the rest of your day!
Feb 16, 10:33 PST
Monitoring - Update 8:20 AM PST: Engineers have resolved the underlying cause. We are seeing SMS deliveries as successful. We will keep this in monitoring for the near term.
Feb 16, 08:20 PST
Update - Update 7:45 am PST: Engineers continue to investigate the underlying cause of SMS delays. Updates will be made at the top and bottom of the hour beginning at 8:30 am PST - or earlier as warranted. We appreciate your patience.
Feb 16, 07:46 PST
Investigating - Currently all outbound SMS are delayed. Engineering is investigating the root cause and will have an update shortly.
Feb 16, 06:56 PST
Completed - The scheduled maintenance has been completed.
Feb 16, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 21:00 PST
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 9:00 pm PST
Feb 15, 20:22 PST
Feb 14, 2018

No incidents reported.

Feb 13, 2018
Resolved - This incident has been resolved.
Feb 13, 14:24 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 12:17 PST
Update - Outbound delay issues have been resolved. Inbound issues are still being investigated.
Feb 13, 09:04 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 13, 08:38 PST
Investigating - Monitoring has alerted us to delays in sending and receiving of SMS. This is currently only affecting a small portion of numbers.

Engineers are currently investigating.
Feb 13, 08:07 PST
Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.