message360
All Systems Operational
Communications API ? Operational
Voice   Operational
LongCode SMS   Operational
Email   Operational
Direct Mail   Operational
Carrier Lookup   Operational
Recordings   Operational
Transcription   Operational
InboundXML   Operational
ShortCode SMS   Operational
Account Management API ? Operational
Accounts   Operational
Usage   Operational
Phone Numbers   Operational
message360 Portal ? Operational
API Explorer   Operational
Logging   Operational
Payment Gateway   Operational
Account Management   Operational
File Management   Operational
Ringless Voicemail Broadcasting   Operational
Google Cloud Platform Google Cloud Storage   Operational
AWS ec2-us-west-1   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Oct 20, 21:00 - Oct 21, 00:00 PDT
We will be performing maintenance on our message360 platform this evening beginning at 9:00pm PST. Some features of message360 may be momentarily unavailable during this timeframe. We do not expect any interruptions to our call services.
Posted on Oct 12, 15:56 PDT
Scheduled Maintenance Nov 1, 20:00-23:45 PDT
We will be performing maintenance on our message360 platform this evening beginning at 8:00pm PST. Some features of message360 may be momentarily unavailable during this timeframe. We do not expect any interruptions to our call services.
Posted on Oct 17, 09:41 PDT
System Metrics Month Week Day
AVG. API RESPONSE TIME ?
Fetching
AVG. PORTAL RESPONSE TIME ?
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Past Incidents
Oct 18, 2017
Resolved - We have resolved the matter - it was limited to our internal test accounts. No customer traffic was affected.
Oct 18, 17:10 PDT
Investigating - Ytel monitoring has triggered alerts for higher than normal inbound call failures - thus far isolated to internal accounts used for monitoring. We will provide updates as more information is learned.
Oct 18, 16:53 PDT
Oct 17, 2017
Completed - The scheduled maintenance has been completed.
Oct 17, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 11:15 PDT
Scheduled - We will be performing some maintenance to address an issue with the action and method fields for inbound SMS. No downtime is expected during this brief maintenance window.
Oct 17, 10:51 PDT
Completed - The scheduled maintenance has been completed.
Oct 17, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 PDT
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 10:00pm PST. Some features of message360 may be momentarily unavailable during this timeframe. We do not expect any interruptions to our call services.
Oct 16, 20:01 PDT
Oct 16, 2017
Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 PDT
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 9:00pm PST. Some features of the message360 Portal may be momentarily unavailable during this timeframe. We do not expect any interruptions to our API services.
Oct 15, 19:57 PDT
Oct 14, 2017

No incidents reported.

Oct 13, 2017
Completed - The scheduled maintenance has been completed.
Oct 13, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 PDT
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 9:00pm PST. Some features of message360 may be momentarily unavailable during this timeframe. We do not expect any interruptions to our call services.
Oct 12, 15:51 PDT
Oct 12, 2017
Completed - The scheduled maintenance has been completed.
Oct 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 22:00 PDT
Scheduled - We will be performing maintenance on our message360 platform this evening beginning at 10:00pm PST. Some features of message360 may be momentarily unavailable during this timeframe. We do not expect any interruptions to our call services.
Oct 11, 17:33 PDT
Oct 10, 2017
Resolved - All systems are functioning as expected. We appreciate your patience and thank you for your business.
Oct 10, 14:16 PDT
Monitoring - Update 14:00 PDT: Ytel Engineers have identified the root cause, have made the necessary adjustments and are monitoring the system. Next update at 14:15 PDT
Oct 10, 14:01 PDT
Update - Update 14:40 PDT: Ytel Engineers continue to investigate reports of intermittent call failures
Oct 10, 13:41 PDT
Investigating - Ytel Engineers are investigating reports of intermittent call failures
Oct 10, 13:21 PDT
Oct 9, 2017

No incidents reported.

Oct 8, 2017
Completed - The scheduled maintenance has been completed.
Oct 8, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:00 PDT
Scheduled - Engineering will be performing maintenance on one of our replication services. We expect that the Call API may experience intermittent call failures during the 2 hour maintenance window.
Oct 7, 14:05 PDT
Oct 6, 2017
Resolved - Update 9:15 AM PDT: All systems functioning as expected. We appreciate your patience.
Oct 6, 09:16 PDT
Monitoring - Update 3:58 AM PDT: Ytel engineers have identified the root cause, have implemented the necessary adjustments and are monitoring. We will provide updates as warranted.
Oct 6, 03:58 PDT
Update - Update 3:34 AM PDT - Ytel Engineers continue to investigate reports of intermittent connectivity to the Message360 api
Oct 6, 03:34 PDT
Investigating - Ytel Engineers are investigating reports of intermittent connectivity to the Message360 api
Oct 6, 02:57 PDT
Oct 5, 2017

No incidents reported.

Oct 4, 2017

No incidents reported.